Access to this area is restricted to Volunteers and Prospective Volunteers who can view various internal documents as agreed by the Board as follows

  • Volunteer Role Descriptions and Guidance
  • The Volunteer Agreement
  • The Volunteer Handbook and related Policies and procedures for Volunteers
  • The Constitution of the Charity

 

This page contains an overview and more detailed description of the different roles that volunteers undertake at The Hospital of St Cross

What we look for in a volunteer

  • Friendly and approachable
  • Caring and good listeners
  • Comfortable approaching people to offer help
  • Able to work independently and use initiative after initial training period
  • Emotionally mature and able to stay calm in difficult situations
  • Adaptable

What can you expect from us?

You will receive appropriate training and be fully supported by the team of Service Co-ordinators and the Board of trustees.

Volunteers are provided with uniforms. Examples are shown in some of the photos on the following pages.

Read more …

 

The Charity and the UHCW Trust have developed a handbook for volunteers as a guide to the policies of both organisations.

Read more …

The Friends Volunteer Agreement provides a summary of the policies which apply to volunteering for the Friends of the Hospital of St Cross and the code of conduct which we expect all volunteers to adhere to.

Click here to view the latest version of the Agreement.

The appendix to this version of the Agreement refers to a number of policies some of which are for the guidance of Trustees. 

Trust policies which have been adopted by the Charity can be found in the Volunteer Handbook article.

Volunteers should also be aware of the following policies:-

The Friends Disciplinary and Grievance Procedure 

The Friends Complaints Procedure - how we deal with complaints concerning the Charity, our Volunteers or staff we work with in the hospital.

The policy regarding the shared use of the Porters Lodge at the Day Surgery Unit Entrance.

 

 

The constitution is the governing document of the Charity supported by a number of operational policies and procedures all of which are combined to form THE GOVERNANCE DOCUMENTS.

Read more …